​

Webhook Logs

​

Viewing Webhook Logs

​

All Webhook Logs

1. Click Automation in the sidebar, then select Webhooks
2. Click Webhook Logs tab
3. View all webhook executions across all webhooks

​

Logs for a Specific Webhook

1. Click Automation in the sidebar, then select Webhooks
2. Click on a specific webhook
3. Select the Logs tab

​

Log Entry Details

​

Log Entry Detail View

​

Request Sent

{
  "event": "request.success",
  "timestamp": "2025-01-15T10:30:45.123Z",
  "webhook_id": "wh_abc123",
  "webhook_name": "Slack Notifications",
  "data": {
    "route_id": "route_xyz789",
    "route_name": "payment-api",
    "request": {
      "method": "POST",
      "path": "/v1/charges"
    },
    "response": {
      "status": 200,
      "latency_ms": 342
    }
  }
}

​

Headers Sent

{
  "Content-Type": "application/json",
  "X-Webhook-Signature": "sha256=abc123...",
  "X-Webhook-ID": "wh_abc123",
  "X-Webhook-Event": "request.success",
  "Authorization": "Bearer ***CONFIGURED***"
}

​

Response Received

{
  "ok": true
}

​

Error Message (if failed)

Connection timeout after 30000ms

​

Filtering Logs

​

By Success/Failure

Success: ✓ Success Only
         ✗ Failures Only
         All

​

By Event Type

Event Type: request.success
            request.server_error
            request.completed
            (all)

​

By Webhook

Webhook: Slack Notifications
         Analytics Logger
         (all)

​

By Request ID

Request ID: req_abc123def456

​

Common Failure Scenarios

​

Connection Timeout

Error: Request timeout
Response Time: 30000ms
Success: false

• Your endpoint is too slow
• Network connectivity issues
• Firewall blocking requests

• Increase webhook timeout setting
• Optimize your endpoint response time
• Check firewall rules

​

HTTP 4xx Response

Response Status: 401 Unauthorized
Success: false

• Incorrect authentication configuration
• Token expired
• Endpoint URL changed

• Verify auth credentials
• Regenerate tokens if expired
• Check endpoint URL

​

HTTP 5xx Response

Response Status: 500 Internal Server Error
Success: false
Retry Count: 3

• Your endpoint has a bug
• Your endpoint’s dependencies are down
• Rate limiting on your endpoint

• Check your endpoint logs
• Verify endpoint dependencies
• Implement proper error handling

​

Connection Refused

Error: connect ECONNREFUSED 127.0.0.1:3000
Success: false

• Endpoint server not running
• Incorrect port
• Firewall blocking

• Verify endpoint is running
• Check port number
• Review firewall rules

​

Correlating with API Logs

1. Find the webhook log entry
2. Copy the Request ID
3. Navigate to API Logs
4. Search by Request ID

• The original request that triggered the webhook
• Full request/response details
• Client information
• Timing breakdown

​

Webhook Statistics

​

Log Retention

​

Next Steps